Terms and Conditions of Use 8e88 Platform

1 Acceptance of Terms and Conditions

Welcome to 8e88, an online entertainment and wagering platform operating under a valid international licence. This Terms and Conditions document ("Terms") governs the relationship between you ("User or "Member") and 8e88 ("Platform", "We", or "Company") regarding the use of the website, mobile app, and all services provided by 8e88.

By accessing the 8e88 website, registering a new account, or using any part of our platform, you acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document. If you do not agree with any part of these terms, please cease using our platform immediately.

2 User Eligibility

To be eligible to use 8e88's services, you must meet all of the following requirements at all times:

• Being at least 18 years of age at the time of registration and while using the platform.
• Not located in any jurisdiction that prohibits online wagering activity under local law.
• Acting on your own behalf and not as an agent or representative of a third party.
• Not classified as a problem gambler by any recognised authority or institution.
• Not included on8e88's internal exclusion list or any relevant industry blacklist.
• Having full legal capacity to enter into a binding agreement.

8e88 reserves the right to verify your eligibility at any time. If you do not meet the above requirements, we reserve the right to suspend or terminate your account without prior notice and cancel any related transactions.

3 Registration & Account Management

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name, date of birth, active email address, and a valid mobile number. 8e88 applies a strict KYC (Know Your Customer) verification process to ensure the security of all members.

• One Account Per User: Each individual is only permitted to hold one active account. Attempting to register multiple accounts — whether using different details or different devices — is a direct violation of these terms.
• Security Responsibilities: You are solely responsible for keeping your password and login credentials confidential. Do not share this information with anyone.
• Information Updates: You must update your personal information if any changes occur. Inaccurate information may cause delays in withdrawal processing.
• Identity Verification: 8e88 reserves the right to request identity verification documents such as a national ID, passport, or bank statement at any time for compliance purposes.

4 Deposits & Withdrawals

8e88 supports multiple payment methods suited for Malaysian users, including FPX online banking, local e-wallets, and other payment methods available on the platform. All transactions are processed through secure encryption systems.

Deposit: Deposits are processed instantly upon confirmation of payment. The minimum deposit limit is as stated on the Deposit us. 8e88 does not impose any additional charges on deposits; however, certain payment methods may apply their own processing fees.

Withdrawal: Withdrawals are processed within 24 business hours after the request is submitted and verified. Withdrawals can only be made to the same payment method used during deposit, subject to anti-money laundering (AML) policy. Minimum and maximum withdrawal limits apply.

• First-time withdrawals require completed KYC verification before processing.
• Bonus funds received through promotions are subject to their own separate withdrawal requirements.
• 8e88 reserves the right to temporarily hold withdrawals for security review and compliance purposes.
• Any attempt to circumvent the verification process will result in account suspension.

5 Bonuses, Promotions & Special Offers

8e88 offers a variety of bonuses and promotions to members, including welcome bonuses, weekly cashback, betting rebates, and other periodic offers. Each promotion has specific terms and conditions displayed on the Promotions.

• Rollover Requirement: All bonuses are subject to rollover/wagering requirements before withdrawal is permitted. The rollover rate varies depending on the type of bonus.
• One Bonus Per User: Each promotion may only be claimed once per account, per household, per IP address, and per device, unless stated otherwise.
• Validity Period: Bonuses have an expiry period. Unused bonuses that are not redeemed within the specified period will be automatically forfeited.
• Bonus Abuse: 8e88 reserves the right to void bonuses and wins obtained through methods deemed as abuse or manipulation of the promotions system.
• Promotion Changes: 8e88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6 Game Rules

All games available on the8e88 platform — including slots, Live Casino, Sports Betting, Fish Shooting Games, and esports — operate according to their respective specific rules. Detailed rules for each game can be found in the relevant game help section.

• Minimum and maximum betting limits apply to each game and table.
• Game results are final once a round or wager has been completed.
• Any technical disruption during gameplay will be resolved in accordance with 8e88's established technical disruption resolution policy.
• The use of automation software, bots, or unauthorized methods to influence game outcomes is strictly prohibited.
• 8e88 uses audited and certified Random Number Generators (RNG) to ensure fairness across all chance-based games.

7 Prohibited Conduct

To maintain a safe and fair gaming environment for all users, 8e88 strictly prohibits the following conduct:

• Registering an account using false, stolen, or another person's information.
• Using funds derived from illegal activities to make deposits.
• Colluding with other users to manipulate game outcomes or circumvent platform rules.
• Using third-party software, automated bots, or any tool that provides an unfair advantage.
• Abusing the bonus or promotions system through unauthorized methods.
• Launching cyberattacks, hacking attempts, or any action that threatens the security of the platform.
• Engaging in any form of threats, harassment, or racially charged language toward staff or other users.

Violations of any of the above will result in immediate action, including account suspension, fund cancellation, and possible legal proceedings.

8 Account Closure & Suspension

8e88 reserves the right to suspend, restrict, or terminate any account without prior notice where there is reasonable cause to do so, including but not limited to violations of these terms, suspected fraud, or legal compliance requirements.

Users may also request voluntary account closure at any time by contacting our support team. Accounts closed at the user's request will be processed within 3 business days. Any valid remaining balance in the account will be returned to the original payment method, subject to identity verification and no outstanding terms violations.

• Accounts inactive for more than 12 months may be subject to maintenance fees or termination in accordance with internal policy.
• Funds in accounts terminated due to terms violations may not be eligible for a refund.

9 Limitation of Liability

To the extent permitted by applicable law, 8e88 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform, including but not limited to financial losses resulting from wagering activity.

The8e88 platform is provided on an "as is" and "as available" basis. While we strive to maintain uninterrupted service, we do not guarantee that the platform will always be free from technical disruptions, errors, or viruses. Users are advised to take appropriate precautionary measures.

10 Terms and Conditions Amendment

8e88 reserves the right to amend, update, or replace any part of these terms at any time without prior user consent. Amendments take effect immediately upon publication on our website.

It is your responsibility to review this page periodically to stay informed of the latest version of these terms. The last updated date will always be displayed at the top of this document. Continued use of the platform following any amendments constitutes acceptance of the revised terms.

11 Applicable Law & Dispute Resolution

These Terms and Conditions are governed interpreted in accordance with the applicable laws under8e88's operating jurisdiction. Any disputes arising in connection with the platform, gameplay, or transactions shall be resolved through the following process:

• Step 1 — Contact Support: Submit your complaint through 8e88's customer support channels. Provide full details including your account number, date of incident, and a thorough description.
• Step 2 — Internal Review: Our team will review complaints within 5 business days and contact you with an initial finding.
• Step 3 — Final Decision: 8e88 management's decisions are final in all operational and gaming matters. We are committed to resolving every dispute fairly and transparently.

By using the 8e88 platform, you agree that any claim or dispute must be brought on an individual basis and not as part of a collective or class action.